Privacy Policy
Your privacy is important to us. This policy explains how Coiranow LLC collects, uses, and protects your personal information.
Last updated: January 20241. Introduction
Coiranow LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy applies to all users of our website, services, and related offerings. By using our website, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how your personal information will be treated.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on our website, subscribe to our newsletter, fill out forms, or communicate with us. This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Financial information for trading services
- Identity verification documents
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on site
- Referring website addresses
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
To provide, maintain, and improve our trading services and website functionality.
Account Management
To create and manage your account, verify your identity, and process transactions.
Communication
To send you important updates, respond to inquiries, and provide customer support.
Analytics
To analyze usage patterns and improve our website performance and user experience.
Legal Compliance
To comply with legal obligations and regulatory requirements.
Marketing
To send promotional materials and updates about our services (with your consent).
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential and use it only for our purposes.
We may disclose your information when we believe disclosure is necessary to comply with legal processes, respond to government requests, enforce our terms of service, or protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, and we will notify you of any such change in ownership or control.
We may share your information with third parties when we have your explicit consent to do so.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
Organizational Measures
- Staff training on data protection
- Privacy policy compliance
- Data processing agreements
- Regular privacy audits
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
Access and Portability
You can request access to your personal information and receive a copy of your data in a portable format.
Correction
You can request correction of inaccurate or incomplete personal information.
Deletion
You can request deletion of your personal information, subject to certain legal limitations.
Restriction
You can request restriction of processing your personal information in certain circumstances.
Objection
You can object to processing of your personal information for direct marketing purposes.
Cookie Preferences
You can manage your cookie preferences through our cookie settings panel.
To exercise any of these rights, please contact us using the information provided below.
Contact Us7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality | Session |
| Performance Cookies | Help us understand how visitors interact with our website | 1-2 years |
| Functional Cookies | Remember your preferences and settings | 1 year |
| Marketing Cookies | Used to deliver relevant advertisements | 1 year |
You can control cookie preferences through your browser settings or our cookie consent manager. Please note that disabling certain cookies may affect website functionality.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Account Information: Retained while your account is active and for 7 years after closure for legal compliance
- Transaction Records: Retained for 7 years as required by financial regulations
- Marketing Data:
- Website Analytics: Anonymized data may be retained indefinitely for statistical purposes
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence.
Safeguards We Implement
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Data processing agreements
Your Rights
Regardless of where your data is processed, you maintain the same rights outlined in Section 6 of this policy.
For transfers from the EU/EEA, you have the right to obtain information about safeguards in place.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:
Update the Policy
Post the updated policy on our website with a new revision date
Notify Users
Send email notifications for significant changes to registered users
Answer Questions
Provide clear explanations of any changes upon request
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Company
Coiranow LLC
Address
1230 6th Ave
New York, NY 10020
United States
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (EST)